Meet the Team

Brendan Egan is the CEO of Brightside Research Solutions, leading a team of market researchers dedicated to providing data-driven insights in the healthcare industry. With over 25 years of experience, Brendan has a proven track record in developing successful fieldwork strategies, building long-term client relationships, mentoring highly successful teams, and delivering high-quality qualitative and quantitative engagements.

His extensive experience spans new business development, brand management, market research, and sales management within the healthcare sector. He has held executive roles at Medefield, Dynata, and Lightspeed, where he honed his skills in creating strategies that drive revenue growth and brand loyalty. Brendan excels in building and leading high-performing teams and uses his communication skills and consultative approach to build strong client relationships.

Driven by the mission to deliver reliable fieldwork that helps clients make informed decisions, Brendan fosters a culture of innovation and collaboration. He continuously seeks new opportunities and connects with like-minded professionals, pushing the boundaries of healthcare fieldwork. His optimistic and client-centric approach is reflected in the name Brightside, symbolizing his dedication to illuminating the path forward for clients and his team.

Lisa Kaiser is the Chief Operating Officer at Brightside Research Solutions, bringing over 25 years of experience in healthcare and life sciences market research. Her career trajectory showcases a strong background in sales leadership and operations management within the research industry.

Prior to her current role, Lisa held senior positions at prominent research firms, including Kantar TNS, MRops, and, most recently, Dynata, where she led healthcare sales, panel, and operations. Lisa’s expertise spans a wide range of research methodologies rooted in operational depth, including project management, fieldwork/recruitment, panel management, coding, and data processing.

As COO, Lisa leverages her extensive experience to streamline operations, drive growth, and ensure high-quality fieldwork for Brightside’s clients. Her deep understanding of panel and recruitment enables her to provide innovative solutions in healthcare fieldwork, particularly for hard-to-reach audiences and targets such as rare/ultra patients, KOLs, Oncologists, etc.

Suzanne Mears is the Quantitative Research Lead at Brightside Research Solutions, where she leverages her extensive experience in market research project management. With over 35 years in the field, Suzanne has developed expertise in various aspects of quantitative research, from survey programming to data processing, in both online and CATI methodologies.

Her career includes key roles at prominent research firms such as Kantar TNS, MRops, and Integral Research. In 2007, Suzanne was the 1st employee at MRops, where the market research operations model was revolutionized by having operational leaders involved in the sale and management of research projects. Suzanne’s core competencies span sample management, data collection, data quality, data delivery, and project management.

Suzanne’s ability to manage complex projects and deliver high-quality results has earned her numerous endorsements, particularly in quantitative research methods. Committed to helping clients make informed decisions, Suzanne plays a crucial role in keeping Brightside Research Solutions at the forefront of the evolving research landscape. She remains eager to embrace new technologies and methodologies, fostering a culture of excellence and innovation in the field of quantitative research.